Managing Creatives

The Creatives feature allows you to upload, view, edit, delete, and download creative files for each campaign. This functionality supports image files in PNG, WEBP, JPG, and JPEG formats, and is accessible from the Creatives tile within each campaign.

Accessing the Creatives Tile

  1. Go to Manage Campaigns: From the main dashboard, under Campaigns select Manage Campaigns.

  2. Select a Campaign: Choose the campaign where you want to manage creatives.

  3. Open the Creatives Tile: In the campaign’s details, click on the Creatives tile to access your options.

Supported formats include:

  • Image Types: PNG, WEBP, JPG, JPEG

Uploading Creatives

To upload a new creative image to a campaign:

  1. Click on the Upload Button: Inside the Creatives tile, select the Upload button.

  2. Choose a File: Browse your device and select an image file in one of the supported formats (PNG, WEBP, JPG, JPEG).

  3. Confirm Upload: Once the file is selected, confirm your upload. The creative will then appear in your campaign’s list of creatives.

Viewing and Editing Creatives

All uploaded creatives are listed by name within the Creatives tile. To view and edit details of a creative:

  1. Locate the Creative Name: Find the name of the creative you want to view or edit.

  2. Open the Preview Window: Click on the creative’s name to open the Preview Window. This window displays a larger view of the image and provides options to edit details.

  3. Edit Details: In the preview window, you can update creative details such as Title, Description, and Status. Once you’ve made your changes, click Save to apply the updates.

Tip: Use descriptive titles to make it easier to organize and search for creatives later.

Downloading Creatives

To download a creative to your device:

  1. Find the Creative: Locate the creative you want to download within the Creatives list.

  2. Click the Download Icon: Select the Download icon to save the file to your device.

Deleting Creatives

To permanently delete an uploaded creative:

  1. Identify the Creative: Find the image you wish to remove in the list of creatives.

  2. Click the Delete Icon: Select the Delete icon next to the creative. A confirmation prompt will appear.

  3. Confirm Deletion: Confirm the deletion to remove the file permanently from the campaign.

Deleted creatives cannot be recovered. Please confirm carefully before deletion.

For any questions or issues not covered here, please email us at [email protected]

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